Refund policy

Return & Exchange Policy

Customer satisfaction is our top priority.

• You can request a return/exchange within 7 days of receiving your order
• Product must be unused, unopened, and in original packaging
• Damaged or incorrect items must be reported within 24 hours of delivery
• Used products cannot be returned due to hygiene reasons

📌 To request return/exchange, contact us via WhatsApp or email.

Refund Policy

We offer refunds under specific conditions:

• Refunds are applicable only for damaged, defective, or wrong items
• Once approved, the refund will be processed within 5–10 working days
• Refund will be sent via bank transfer / JazzCash / Easypaisa

📌 Shipping charges are non-refundable.

Order Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order
• Once shipped, orders cannot be cancelled
• Custom or promotional orders are non-cancellable